Privacy first
Encryption in transit and at rest, with zero-retention deployment options for regulated environments.
Video KYC & Onboarding
RBI-aligned Video-based Customer Identification (V-CIP) that takes onboarding from days to under three minutes — with liveness, OCR, and audit-ready recordings built into the session.
Outcomes
Secure, compliant, and completed in minutes
Video KYC replaces branch visits and document couriers with a guided real-time session — cutting fraud exposure while giving customers an experience that feels instant, not bureaucratic.
- Under 3 minutes — from application start to verified customer, not days
- AI liveness and face match — passive and active spoof detection in-session
- RBI V-CIP aligned — end-to-end encryption, geo-tagging, audit-ready recordings
- Any device — browser-first flows that work on low-end phones and weak networks
- Up to 70% lower cost — no manual verification queues or physical visits
The problem
Traditional onboarding loses customers and lets fraud through
Branch-based KYC is slow, expensive, and inconsistent — driving high drop-offs for banks, fintechs, and NBFCs while leaving gaps that document fraud exploits.
Why it matters now
Regulators keep tightening AML expectations while customers benchmark every flow against instant digital experiences. Video KYC satisfies both: stronger verification, delivered in minutes.
Platform fit
Built for modern digital onboarding
Video KYC runs on the Visive real-time stack — the same edge media and vision infrastructure behind every Visive product — so sessions stay clear, fast, and private.
Ultra-low latency
A global edge network keeps verification sessions clear and lag-free, even on variable connections.
Custom workflows
SDK and API integration that fits your existing onboarding journey — agent-assisted or fully automated.
AI enhanced
Liveness, face match, document OCR, and authenticity checks run inside the session, not after it.
Session flow
How a Video KYC session runs
Customer initiates
Starts Video KYC from your app or website — no downloads required.
Pre-checks
Device, network, camera, and consent verification before the session begins.
Live verification
Document shown on camera, face match, and liveness test in one guided flow.
AI validation
Real-time OCR, fraud checks, and geo-tagging against V-CIP requirements.
Completion
Instant decision, digital signing, and an audit-ready session recording.
Where it ships
Industries and applications
Banking & NBFCs
Account opening, loan approvals, and re-KYC at scale with full V-CIP audit trails.
Insurance & high-value purchases
Verified identity for policy issuance and high-ticket transactions.
Crypto & trading platforms
Secure trader verification with liveness and document forensics.
Telecom
SIM activation and porting with compliant remote identity proofing.
Why Visive
Built by a team that ships vision systems
- Proven reliability — 99.99% platform uptime target with a global edge footprint
- Regulatory depth — V-CIP infrastructure aligned to the RBI Master Direction on KYC
- Real scale — thousands of concurrent sessions without degraded video quality
- Deployment choice — managed cloud, your VPC, or fully on-premise for data residency
FAQ
Frequently Asked Questions
What is Video KYC and how does it work?
Video KYC, or Video-based Customer Identification Process (V-CIP), is an RBI-approved digital method for remote customer onboarding that replaces physical visits with a secure, real-time video session. Customers simply show their ID documents, complete AI-powered liveness checks and face matching, and receive instant verification – typically in under 3 minutes – ensuring full compliance while delivering a seamless, fraud-resistant experience.
Is your Video KYC solution 100% RBI compliant?
Yes — the platform is designed for full alignment with the RBI Master Direction on KYC: end-to-end encryption, mandatory live video recording with audit trails, liveness detection, geo-tagging, timestamping, and optional zero data retention. We walk your compliance team through the controls during evaluation.
How long does a Video KYC session take?
A typical Video KYC session completes in under 3 minutes, with document capture and OCR taking 30-60 seconds, liveness and face matching 20-40 seconds, and final automated checks delivering instant approval – resulting in 95%+ first-time success rates and dramatically reduced customer drop-offs compared to traditional methods.
What documents are supported for Video KYC?
Our solution supports all Officially Valid Documents (OVDs) mandated by RBI, including Aadhaar (e-Aadhaar or masked), Passport, Voter ID, Driving License, NREGA Job Card and PAN Card for form submission with advanced AI-powered OCR that accurately extracts details even from challenging or low-quality images.
How secure is Video KYC compared to traditional methods?
Video KYC is significantly more secure than traditional paper-based or in-person methods thanks to multi-layered fraud prevention, including passive and active liveness detection against deepfakes, real-time spoofing alerts, document authenticity checks for holograms and microtext, bank-grade AES-256 encryption automatic geo-tagging and comprehensive audit logs that reduce identity fraud by up to 99%.
Can Video KYC be completed on mobile devices?
Yes, our mobile-first solution works seamlessly across iOS, Android, and web browsers without requiring app downloads, featuring auto camera optimization, low-bandwidth modes for challenging networks and fully responsive design to ensure smooth onboarding for customers anywhere in India.
Talk to us about Video KYC & Onboarding
[email protected] · +1 (442) 264-1012