Smart conversational AI
Instant, natural responses powered by context-aware understanding.
Sales · Support
Connect with customers instantly — AI first, human when needed
Fast, personalized sales and support on your website with intelligent AI chat and seamless live audio/video escalation.
- Handle routine questions 24/7 with smart AI
- Escalate to live agents in seconds for complex needs
- Guide customers visually with screen sharing and video
- Close more sales through guided, personal interactions
- Conversion lift
- Up to 40%
- Support cost
- −30% typical
- Handoff
- Full context
- Availability
- 24/7 AI
The challenge
Customers expect immediate help and real connection
Generic chatbots frustrate, long waits drive abandonment, and impersonal experiences hurt trust and sales. Visive combines conversational AI with high-quality live audio and video — embedded on your site.
Visitor starts chat
AI engages instantly on your site.
AI resolves the routine
Common questions answered instantly with brand-trained knowledge.
Need detected
Complex intent triggers a live offer.
Human joins
Agent escalates via audio/video with history intact — screen share if needed.
Features
Everything for guided commerce and support
Live audio & video
High-quality, low-latency connections built for reliability.
Screen sharing
Visually guide customers through checkout, claims, or configuration.
Seamless escalation
Transfer to humans with full conversation context retained.
Context preservation
No “start over” — history carries across modalities.
Detailed analytics
Track interactions, outcomes, and continuous improvement.
Industries
Versatile across customer journeys
Conversational AI plus live audio/video powers personalized sales and support across sectors where guided interaction lifts conversion and trust.
E-commerce & auto
Live demos, checkout assistance, vehicle walkthroughs, and financing help without forcing shoppers into a call center queue.
Finance & insurance
Secure consultations, policy guidance, and claims walkthroughs with encryption-ready video when stakes are high.
Health, travel, education
Appointments and telehealth support, booking concierge, student advising, and real-estate virtual tours.
Business outcomes
Up to ~40% higher conversion with guided video support, ~30% lower support cost through AI automation, faster resolution with context-aware handoffs, and higher satisfaction from personal interactions.
Why partners choose us
Reliable low-latency video infrastructure, easy integration with existing websites and tools, focus on measurable outcomes, plus dedicated onboarding and ongoing support.
FAQ
Common questions
How does the AI-to-human handoff work?
AI recognizes complex needs and offers a live connection — agents see full history instantly.
Is video secure for sensitive industries?
Sessions use encryption and compliance-ready controls for finance, healthcare, and regulated verticals.
How long does integration take?
Most sites go live in days with guided setup and embeddable components.
Can we customize AI responses?
Yes — train on your knowledge base for brand-perfect answers.
What about mobile users?
Works across devices with responsive design and adaptive media quality.