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AutoCall AI answers phones 24/7, syncs with Xtime, CDK or Google Calendar, and books and many more appointments instantly without human staff.
Stop Losing Revenue to Voicemail.
Stop Losing Revenue to Voicemail.
The first AI Service Advisor that answers 100% of calls, integrates deeply with your DMS (CDK, Reynolds, Xtime, Tekion), and fills your service bays 24/7.
The first AI Service Advisor that answers 100% of calls, integrates deeply with your DMS (CDK, Reynolds, Xtime, Tekion), and fills your service bays 24/7.
The "Busy Signal" is Killing Your CSI and RO Count.
The "Busy Signal" is Killing Your CSI and RO Count.
Your service advisors are skilled sales professionals, not switchboard operators. Yet, industry data shows they spend 3-4 hours daily acting as receptionists. This inefficiency creates a cascade of failure
Your service advisors are skilled sales professionals, not switchboard operators. Yet, industry data shows they spend 3-4 hours daily acting as receptionists. This inefficiency creates a cascade of failure
Stop Losing Service Revenue
Stop Losing Service Revenue
The 6:00 PM Cliff: After-hours calls mean lost customers and revenue to competitors.
The Hold Time Tax: Long holds kill appointments and damage your CSI score.
Advisor Distraction: Simple calls pull advisors from high-value tasks, reducing revenue and customer satisfaction.
An Intelligent Agent Baked Into Your Calendar
An Intelligent Agent Baked Into Your Calendar
AutoCall AI is not a standalone chatbot. It acts as a user within your existing scheduling software.
AutoCall AI is not a standalone chatbot. It acts as a user within your existing scheduling software.
Universal Calendar Sync
Universal Calendar Sync
Two-way sync with CDK, Xtime, Google, and Outlook. It books appointments in real-time, strictly adhering to technician shifts and holidays.
Smart Service Logic
Smart Service Logic
Smart Service Logic: Automatically allocates the right duration based on the service—like 2 hours for a 30k service vs. 30 mins for an oil change—and logs symptom notes.
Instant Confirmation
Instant Confirmation
Instant Confirmation: Immediately blocks the calendar slot and sends the customer a branded SMS with a rescheduling link. No manual entry required.
Why AutoCall AI Wins Against Call Centers.
Why AutoCall AI Wins Against Call Centers.
Engineered for Every Scale of Fixed Ops.
Engineered for Every Scale of Fixed Ops.
From single-point franchises to national MSOs, AutoCall AI centralizes your appointment logic and eliminates communication bottlenecks.
Franchise Dealerships: We integrate deeply with your Franchise DMS to validate warranties, flag open recalls during booking, and protect your CSI scores by ensuring zero hold times.
Independent Dealer Groups: Stop running fragmented phone systems. AutoCall AI acts as a centralized Virtual BDC for all your locations.
Tire & Lube Chains: In the express service game, the first shop to answer wins the customer. Our system picks up instantly, quotes standard pricing (tires, oil, alignment), and locks in the visit before the customer can call a competitor.
Technical FAQ
Technical FAQ
Q: Will this double-book my technicians?
Q: Will this double-book my technicians?
A: No. AutoCall AI respects your existing shop capacity rules configured in your scheduler (e.g., Xtime). If a time slot is blocked or a technician is at capacity, the AI will not offer that slot. It enforces your operational rules strictly.
Q: How does it handle recalls?
Q: How does it handle recalls?
A: Through API integration, the system can identify open recalls associated with a VIN during the booking process and add the appropriate Op-Code to the ticket automatically.
Q: What happens if the internet goes down?
Q: What happens if the internet goes down?
A: The system has failover telephony logic. If the AI service cannot reach your DMS, it will default to forwarding calls to your physical lines or taking a voicemail that is transcribed and emailed to the service manager immediately.
Q: Can we customize the script?
Q: Can we customize the script?
A: Yes. We configure the greeting, the upsell logic (e.g., "Do you need a loaner vehicle?"), and the specific questions asked based on your dealership's standard operating procedures.
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