Published Date : 08/06/2025
As artificial intelligence (AI) and automation technologies continue to advance, the public discourse often fixates on the potential for job loss, especially in high-skill fields like software development. However, according to Zoho cofounder Sridhar Vembu, the real issue isn't whether machines will replace workers, but how the economy will adapt when they do.
Hypothetically, if software development were to become fully automated—a point Vembu emphasizes we are nowhere near reaching—millions of software engineers could find themselves out of work. However, this scenario doesn't mean society will run out of meaningful tasks for humans. The bigger concern is how people will afford the goods and services produced by machines that no longer require human labor, he said.
At the heart of this challenge is a question of economic distribution, not technology, Vembu stated. In a future where robots and AI handle most productive labor, two possible solutions emerge. First, if the cost of goods produced by automation approaches zero, then access becomes universal. In this scenario, people wouldn't need high incomes to afford the essentials of life, because those essentials would be nearly free, the Zoho chief scientist said.
Second, the human work that remains—such as caregiving, education, ecological restoration, and music—may become more highly paid, he said. That
Q: What is the main concern regarding AI and automation according to Sridhar Vembu?
A: The main concern is not job loss but how the economy will adapt when machines handle most productive labor, ensuring people can afford the goods and services produced by automation.
Q: What are the two possible solutions Vembu suggests for economic adaptation in a highly automated future?
A: First, if the cost of goods produced by automation approaches zero, access becomes universal. Second, human work like caregiving, education, and music may become more highly paid, circulating income widely.
Q: Why does Vembu emphasize the role of political economy in this context?
A: Vembu emphasizes the role of political economy to ensure strong regulation, particularly against monopolies, to reflect the falling costs of production in consumer prices and avoid excess profit capture by a few large firms.
Q: What is Zoho's approach to AI and automation?
A: Zoho's approach emphasizes the ethical and equitable use of technology, ensuring that the benefits of AI are shared by all, not just a select few.
Q: What is the ultimate goal of adapting to a highly automated economy?
A: The ultimate goal is to create a more equitable society where everyone can thrive, regardless of the level of automation, by ensuring fair distribution of the benefits of technology.