JLL Introduces AI-Driven Property Assistant for Real Estate Management Enha

Published Date : 02/06/2025 

JLL, a leading commercial real estate firm, has introduced JLL Property Assistant, an AI tool designed to provide actionable insights and recommendations for property owners across various sectors. 

The commercial real estate and investment management firm, JLL, has introduced JLL Property Assistant, an artificial intelligence (AI) assistant designed to deliver actionable insights and AI-powered recommendations for real estate owners. This tool is tailored for retail, industrial, and office properties, providing guidance on how property teams can improve performance in areas ranging from operations to tenant sentiment.

Leveraging the power of JLL Falcon, the industry’s first comprehensive AI platform, the tool works seamlessly with Acumen, JLL’s property and business intelligence platform. Acumen integrates data from key systems, including financial data from accounting applications like Yardi and MRI, operational data from Prism by Building Engines, and other critical proptech functions.

Through a natural language chat interface, property and asset managers can ask freeform questions about their buildings, such as, “Which retail assets have the highest vacancy risks in Q3?” or “What does our net operating income (NOI) look like year-to-date?” The AI solution quickly delivers answers, drawing information from JLL’s enterprise data warehouse.

Neil Murray, CEO of Real Estate Management Services at JLL, said, “JLL Property Assistant will help our clients unlock the true potential of artificial intelligence for the real estate they own. Built on JLL Falcon, the tool provides a unique, interconnected experience that streamlines operations, enhances decision-making, and drives unparalleled value creation. These components – AI, data, and best-in-class applications – form the foundation of JLL’s property management technology platform, a one-of-a-kind, unified software suite purpose-built to advance the performance and returns of our clients’ properties.”

JLL Property Assistant adheres to enterprise-grade security protocols, ensuring client data protection while leveraging JLL’s anonymized global benchmarks. Yao Morin, Chief Technology Officer at JLL, commented, “Our AI-powered assistant fundamentally transforms the management of property for investors, delivering unprecedented efficiency, data-driven insights, and optimized performance. The tool empowers property managers and owners to focus on strategic initiatives and enhanced property performance, ultimately driving greater value for their portfolios and revolutionizing the industry.”

JLL, a Fortune 500 company, is a leading professional services firm specializing in real estate and investment management. With operations in over 80 countries, JLL provides a wide range of services, including property management, investment sales, and advisory services, to clients ranging from large corporations to individual investors. 

Frequently Asked Questions (FAQS): 

Q: What is JLL Property Assistant?

A: JLL Property Assistant is an AI tool designed to provide actionable insights and AI-powered recommendations for real estate owners, helping them improve performance in areas such as operations and tenant sentiment.

Q: How does JLL Property Assistant work?

A: The tool uses a natural language chat interface to answer freeform questions from property and asset managers. It draws information from JLL’s enterprise data warehouse and integrates data from various systems, including financial and operational data.

Q: What is JLL Falcon?

A: JLL Falcon is the industry’s first comprehensive AI platform, which powers JLL Property Assistant and other AI solutions provided by JLL.

Q: What are the benefits of using JLL Property Assistant?

A: The benefits include streamlined operations, enhanced decision-making, and optimized performance. It also ensures data security and leverages anonymized global benchmarks for better insights.

Q: Who is JLL?

A: JLL is a Fortune 500 company specializing in real estate and investment management. It provides a wide range of services, including property management, investment sales, and advisory services, to clients globally. 

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