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Customer Onboarding with Real-Time Video KYC
Customer Onboarding with Real-Time Video KYC
Secure, Compliant and Completed in Minutes – Reduce Fraud While Delight Customers
Secure, Compliant and Completed in Minutes – Reduce Fraud While Delight Customers
3x Faster Onboarding – From days to under 3 minutes
99%+ Fraud Detection – AI-powered liveness checks and real-time verification
100% Regulatory Compliant – Fully RBI-compliant V-CIP with end-to-end encryption
Zero Drop-Offs – Seamless, user-friendly experience across devices
Cost Savings up to 70% – Eliminate manual processes and physical visits
The Challenge with Traditional Onboarding
The Challenge with Traditional Onboarding
Traditional KYC processes are slow, expensive, and prone to fraud – leading to high customer drop-offs and operational headaches for banks, fintechs, and NBFCs.
Video KYC Solves This by enabling real-time, agent-assisted or fully automated verification that's secure, compliant, and customer-friendly.
Why It Matters Now
In 2026, regulators demand stronger AML compliance while customers expect instant digital experiences. Video KYC delivers both – cutting onboarding time dramatically while preventing identity fraud.
Privacy First
Privacy First
Infrastructure with zero data retention options for maximum security.
Ultra low Latency
Ultra low Latency
Global network ensuring clear, lag-free video verification sessions.
Custom Workflows
Custom Workflows
Easy SDK integration that fits your existing onboarding flow perfectly.
AI Enhanced
AI Enhanced
Advanced liveness checks and spoofing prevention to stop fraud.
How Video KYC Works
How Video KYC Works
Customer Initiates – Starts Video KYC from app/website
Pre-Checks – Device, network and consent verification
Live Verification – Show ID, face match, liveness test
AI Validation – Real-time OCR, fraud checks, geo-tagging
Completion – Instant approval and digital signing
Industries & Applications
Industries & Applications
Banking & NBFCs
Account opening & loan approvals
E-Commerce
High value purchase verification
Crypto Platforms
Secure trader verification
Telecom
SIM activation and porting
Proven Reliability – 99.99% uptime
Full RBI Compliance – Certified V-CIP infrastructure
Scalable – Handle thousands of concurrent sessions
Privacy First – No unnecessary data storage
Frequently Asked Questions
Frequently Asked Questions
Q. What is Video KYC and how does it work?
Q. What is Video KYC and how does it work?
Video KYC, or Video-based Customer Identification Process (V-CIP), is an RBI-approved digital method for remote customer onboarding that replaces physical visits with a secure, real-time video session. Customers simply show their ID documents, complete AI-powered liveness checks and face matching, and receive instant verification – typically in under 3 minutes – ensuring full compliance while delivering a seamless, fraud-resistant experience.
Q. Is your Video KYC solution 100% RBI compliant?
Q. Is your Video KYC solution 100% RBI compliant?
Yes, our platform is fully compliant with the latest RBI Master Direction on KYC guidelines, including end-to-end encryption, mandatory live video recording with audit trails, advanced liveness detection, geo-fencing, timestamping, and optional zero data retention, backed by regular audits and official certifications for complete regulatory assurance.
Q. How long does a Video KYC session take?
Q. How long does a Video KYC session take?
A typical Video KYC session completes in under 3 minutes, with document capture and OCR taking 30-60 seconds, liveness and face matching 20-40 seconds, and final automated checks delivering instant approval – resulting in 95%+ first-time success rates and dramatically reduced customer drop-offs compared to traditional methods.
Q. What documents are supported for Video KYC?
Q. What documents are supported for Video KYC?
Our solution supports all Officially Valid Documents (OVDs) mandated by RBI, including Aadhaar (e-Aadhaar or masked), Passport, Voter ID, Driving License, NREGA Job Card, and PAN Card for form submission, with advanced AI-powered OCR that accurately extracts details even from challenging or low-quality images.
Q. How secure is Video KYC compared to traditional methods?
Q. How secure is Video KYC compared to traditional methods?
Video KYC is significantly more secure than traditional paper-based or in-person methods thanks to multi-layered fraud prevention, including passive and active liveness detection against deepfakes, real-time spoofing alerts, document authenticity checks for holograms and microtext, bank-grade AES-256 encryption, automatic geo-tagging, and comprehensive audit logs that reduce identity fraud by up to 99%.
Q. Can Video KYC be completed on mobile devices?
Q. Can Video KYC be completed on mobile devices?
Yes, our mobile-first solution works seamlessly across iOS, Android, and web browsers without requiring app downloads, featuring auto camera optimization, low-bandwidth modes for challenging networks, and fully responsive design to ensure smooth onboarding for customers anywhere in India.
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