Goldman Sachs Launches AI Assistant Firm-Wide for Productivity Boost

Published Date : 24/06/2025 

Goldman Sachs has expanded the availability of its AI assistant across the firm, aiming to enhance efficiency and productivity among its employees. 

Goldman Sachs, the global investment bank, has officially rolled out its AI assistant to all employees, marking a significant step in the firm's digital transformation. According to a company memo cited by Reuters, about 10,000 employees were already using the GS AI Assistant before the company-wide launch on June 23. The AI assistant is designed to assist with a variety of tasks, including summarizing complex documents, drafting initial content, and performing data analysis.

The assistant can interact with different large language models, allowing users to select the one that best meets their needs. It is tailored to different work functions, such as developers, investment bankers, research analysts, and asset and wealth management employees. This feature ensures that the AI assistant can effectively support the diverse roles within the firm.

In January, Goldman Sachs introduced the AI assistant to its traders, bankers, and asset managers, with the initial rollout covering about 10,000 employees. The company had planned to expand the assistant's availability to all knowledge workers by the end of the year. Goldman Sachs Chief Information Officer Marco Argenti told CNBC that the AI assistant would initially produce answers based on bank data fed into AI models and would gradually absorb the company’s culture over time.

“The AI assistant becomes really like talking to another GS employee,” Argenti said. “As we progress, the second step is when you’re starting to have this agentic behavior, that is, ‘I’m completing a task on behalf of a Goldman employee, and I need to take a set of steps.’ That’s where the model is going to start to do things like a Goldman employee, not only say things like a Goldman employee.”

AI assistants are increasingly being integrated into various industries, from banking and law to fast food and eCommerce. According to a PYMNTS Intelligence report, 72 percent of finance leaders are actively using AI in their operations, and nearly all banking boards have approved generative AI initiatives. The report, titled “Is AI the Master Key to Banking’s Next Era?” highlights the growing importance of AI in transforming banking operations.

The widespread adoption of AI assistants is driven by the potential to enhance efficiency, reduce costs, and transform business operations. As Goldman Sachs continues to expand the use of its AI assistant, it joins a growing list of companies leveraging AI to stay competitive in the digital age. 

Frequently Asked Questions (FAQS): 

Q: What is the GS AI Assistant?

A: The GS AI Assistant is an artificial intelligence tool developed by Goldman Sachs to help employees with tasks such as summarizing complex documents, drafting initial content, and performing data analysis.

Q: How many employees were using the AI assistant before the company-wide launch?

A: About 10,000 employees were already using the GS AI Assistant before the company-wide launch on June 23.

Q: What types of tasks can the GS AI Assistant perform?

A: The GS AI Assistant can perform tasks such as summarizing complex documents, drafting initial content, and performing data analysis. It can also interact with different large language models and is tailored to various work functions within the firm.

Q: Who is Marco Argenti, and what did he say about the AI assistant?

A: Marco Argenti is the Chief Information Officer at Goldman Sachs. He stated that the AI assistant would initially produce answers based on bank data and would gradually absorb the company’s culture eventually performing tasks like a Goldman employee.

Q: What is the significance of AI in the banking industry?

A: AI is significant in the banking industry as it can enhance efficiency, reduce costs, and transform operations. According to a PYMNTS Intelligence report, 72 percent of finance leaders are actively using AI in their operations, and nearly all banking boards have approved generative AI initiatives. 

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